I came across Simon Sinek’s remarks about an inspiring
perspective about helping others when watching Wisdom Bread. I follow his channel and his beliefs on inspirational
leadership always resonate with me. He lamented that although there are
countless self-help books, none teach people how to help others. His words
inspired me to share my thoughts on the power of giving. When we give someone
our helping hand, we offer more than just assistance, we bring hope and
sometimes make a meaningful and profound impact on someone’s life.
Not all help is the same
As a giver, I have many years of experience helping others.
In the past, I helped others by analysing their problems, sharing
knowledge or networks, suggesting solutions, or comforting them. I found that
sometimes people needed an audience rather than solutions. This made me
realize that it is important to be aware of what type of help is needed
and act accordingly.
Know your ability and limitations
Over the past few years, thanks to coaching, my awareness of
how best help others have improved. Indeed, I cannot help anyone with
mental health issue as I lack counselling or therapeutic knowledge and
background. During my coaching course, our professor reminded us that we
must know our boundaries, otherwise, we would hurt ourselves and
others. Therefore, the best way to help those who suffer from anxiety or
depression is to encourage them to seek professional help rather than trying to
tackle the issue ourselves. However, we can still show our support and
encouragement during their treatment.
To help others better, equip yourself
Life often presents us with opportunities to listen to
understand, support, encourage and inspire others. Attentive listening,
non-judgemental communication and empathy are critical. In coaching, we
emphasise asking powerful questions to elicit reflection and help our coachees
arrive at their own solutions. Of course, we can share our experience as
an inspiration but must not force them to adopt our way.
In 2021, I started volunteering for the Lancaster Career Mentoring
Program. I support two to three students each year helping them to fine tune
their CVs and cover letters, prepare for interview questions and refine
techniques, and explore further education options. Besides, I also
share with them my work attitude and insights from my experience.
Back in 2023, I tried to help a few friends by coaching them for free. It
was a win-win, I was getting some practice, and they got my help. Through
my coaching, I helped them understand themselves, raised their awareness,
cultivated a growth mindset and set them on a path to achieve their best
self. Some of them referred their friends to me and I regard this as
endorsements of my coaching abilities.
After practising for over 60 hours, I set up my coaching
approach and framework, which includes various themes, assessments, powerful
questions and reading lists. Some coachees thanked me for helping them to
transform and appreciated me for assisting them in cultivating a positive and
constructive mindset. I spent around 25 hours for each coachee, including
six to seven coaching sessions and preparations, writing emails for
summarisation and coaching logs. Individuals determine the duration of
their participation in coaching based on their needs. My goal is not only
about doing a great job but about effectively helping others to
improve their lives.
Active listening
Listen for details to gain better understanding. Listen
without interrupting and give space to the person you are assisting to fully
express themselves. If necessary, take notes to ask questions for clarification
later. It is hard initially – I was also not able to concentrate all the time
in the past. Attentive listening takes a lot of energy and mental discipline,
and even after all this practice, I can only do 1.5 to 2 hours each time at my
maximum concentration.
Non-judgemental communication
Open-mindedness is critical in this process, so avoid
allowing your own assumptions and presumptions cloud this new information you
are receiving. Still, you will never know the full story so you should not
judge others according to your beliefs, values and experiences.
I am quite an open-minded and curious person. I have always
tried to understand my friends on a deeper level and accept their different
perspectives. After learning coaching, my understanding of why a
non-judgemental approach is a must has deepened further.
Being a listener is crucial to understand others’
perspectives and rationale. In fact, not many people have the experience of
being truly heard and understood.
Empathy
Empathy is necessary in any relationship, especially among couples, parent-child, friendships and work relationships. Being attuned to the fact that others may be facing some struggles in life or emotional storms helps to build a connection and trust and elicit others to open and feel understood.
Body language
A friendly touch and hug show your care. Tactile signals
convey your sincerity and kindness.
Helping others to take charge
Difficulties and setbacks are an integral part of everyone’s
life and acceptance of this fact is crucial, but the length of this process
differs from person to person. In every case though, it is important to help
steer the focus away from negative emotions and highlight positive
events that are still present but are overshadowed by pessimism or
despair. Ultimately, overcoming adversity must come from within, without
relying on others, while the feeling of being cared for and supported is
helpful. Those with resilience will be able to recover from adversity even
without help.
Small acts, big impacts
Not many people are willing or able to express
themselves, especially during their struggles; they may prefer to wait for
their emotions to wane. Some people prefer solitude. In general, men are less
willing to express their feelings than women.
If someone reaches out for help, be present so they feel your care and
support. Appreciate you were chosen, as people are selective, and
they won’t pick someone they don’t trust. They confide in those they feel
comfortable with and respect. Don't let them down as the act of
asking for help requires courage and exposing their vulnerability and
fragility.
Food for thought
People have a distorted view of their own problems.
Frequently they are overwhelmed by what to others seems a minor obstacle.
Therefore, fostering a positive mindset is helpful as overthinking or further
projecting is unconstructive and counterproductive. You can buy some
self-help books for your friends in a bid to inspire them to think
differently.
I recommend “3 Minute Positivity
Journal” by Kristen Bulter. It is a powerful habit to help individuals
to start and end their day with positivity by having gratitude, joy and
optimism. During adversity, individuals struggle as they overly focus
on negative events and then forget positive events in their lives. The
journaling exercise, which involves some reflection time in the morning and
reviewing the day in the evening, raises emotional awareness and gratitude, and
helps to induce the feeling of accomplishment. This daily routine helps to
train the brain to address the feelings and generate a more balanced
perspective. Gradually, this can develop into a habit that will create positive
life-changing attitudes.
Boundary management
When helping others don't forget to take care of yourself or
you may end up losing your inner peace. Do what you can at any given time,
even small gestures like a phone call or message can make a difference, but
don't undermine your own personal mental, emotional and other resources. If not
prioritising your own needs, on the one hand, it won't deliver intended results,
and on the other, it may create further problems and resentment.
Sincerity from the bottom of your heart
All in all, helping others need a kind heart and willingness
to devote time. Authenticity and genuine care are more important than any
skills and techniques. If you are willing to help others, I believe they can
feel it.
Changing perspective – reversing from being helped to helping others
Instead of seeking help from others, people become more
fulfilled if they can help others. In the same video, Simon shared his struggle
while helping his friend. When he realized his strategy wasn't working, he
changed tactics and asked his friend to help him with his own issues. This has
successfully shifted his friend's attention away from her own problems. This
shift in focus motivated her and helped to regain her energy because her role
had changed from someone who is entangled in her own life issues to
one of a mission to help others.
This perspective aligns with my own experience.
I also found that shifting my focus to help others reduces my
overthinking of problems and provides perspective - occasionally, I realise
that others’ issues are more challenging and complicated. As a
freelancer, I don't always actively coach or mentor others. In my spare time, I
channel my energy into writing to inspire and encourage people.
Further readings
Readers can refer to my previous articles “OvercomingAdversity and Building Resilience” and “Mastering Self-Love and Tips to EnhanceWellbeing”.
Winner Lee
Life Coach, Mentor, Writer
The original article was published on LinkedIn on March 25, 2025.

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